Unibet was launched in London by Swede Anders Ström in 1990. The company grew quick and steady, currently, it has over 15 million customers using the site and it’s part of the Kindred Group, which has many attractive casino businesses to its name. A couple of favorites include 32Red and Bet24, a Danish casino powerhouse. Over the years Unibet has maintained to keep an excellent reputation, which is one of the reasons it’s a favorite betting destination for many. Unibet offers a wide variety of products, of which of course casino betting and a live casino, but their sports betting section keeps expanding and so is the offering of poker games. Unibet is one of the older gambling destinations, which means they’ve had top people within reach to ensure an excellent player experience.
Reliability and safety
The one thing that very much stands out on Unibet is that they’re one of the sites that have managed to combine quality with quantity. Normally when I see sites offering literally everything there is to offer when it comes to betting, from bingo to oldskool games, a live casino, all slot games, AND sports betting.
I hold my heart. It’s not easy to maintain quality when you have such a wide variety of products available. I say this because, on the back-end, a live casino and a sports betting site require a completely independent system. It doesn’t only cost a lot of money to create, but also to maintain. If you check the internet, you’ll find a lot of good feedback for all their products. Of course, you’ll notice some complaints here and there (like with everything), but overall you can sense that users feel confident and happy using Unibet.
Design and usability
Important, because if an online casino is not sleek and intuitive, we don’t want to use it. Unibet’s site and app are clean and smooth, it’s easy to find your way around and you don’t get annoyed along the way. Despite offering such a large variety of different games, it’s easy to move between different sections without getting lost about what to do or where to click next. This is a true achievement.
Like we mentioned above, there are a lot of games to choose from on Unibet. First of all let’s talk about the slots, of which there are over 500 available to play. Reel Rush, Starburst and Super Flip to name a few. They have a huge sportsbook available, which in this case means that they offer all the big tournaments and a lot of different leagues. Football, of course, being the favorite, but you can also bet on sports like tennis, rugby, and basketball. Additionally, there are plenty of live casino games, tournaments, virtual table games, lottery draws and more. Because they have such a big selection of games and slot titles, Unibet only works with the best software companies. To name a few, you’ll find slots by Microgaming, NetEnt, Quickspin, and Playtech to name a few.
If you love playing live casino games, Unibet is your go-to. Their site offers a nice selection of games, for example, Live Blackjack, Roulette, and Poker. These are just the classics, there are more games to choose from. When you play live casino games, it’s entirely up to you how much you spent. You can start with a very small amount and increase progressively as you’re gaining trust. Or, if you’re a big shot just go with a good amount from the start. You can spend as little as a couple of pounds or go into the thousands immediately. You can play these live casino games both from your laptop or mobile phone, although a bigger screen might be more convenient to keep a good overview.
Welcome and deposit bonus
The welcome bonus on Unibet seems to vary depending on the period, but it usually is a generous amount on top of your first deposit. For example a double-up or £10 or £20 extra on top of your deposit. Because Unibet has different sections, for example, the sportsbook and the casino are separate, there also different welcome offers for each. These might vary, but for the sportsbook, you usually get a £30 money-back bonus, 200% extra on top of your first deposit in the online casino plus a number of free spins. You’ll also find some extra special offers when it comes to poker games.
Deposits and payments
A very important topic when you start playing at an online casino is its policy in regard to deposits and payments. When you win something, you want to know how quickly it gets into your account! First of all, there are different methods available to deposit money into your account. The first one is, of course, credit card, but also iDeal, Paypal and so-called online wallets are accepted. When you win a request payment to your account, you can count on it to be processed within one working day. You can choose to receive the funds via your bank account, credit card or online wallet. Depending on the option you choose, how many days it takes to have access to the funds differs, but overall it shouldn’t take more than 3-5 working days.
Customer service at Unibet
Customer service at Unibet is solid and quick. Use their chat, phone number or email address to reach out with any requests or questions. They’re available from 9 to midnight. Service is thorough and you’ll find your queries being taking seriously and handled quickly. Our personal favorite is the live chat, which is for free and we’ve only ever had knowledgeable and helpful people on the other side to help us. Also don’t forget the FAQ section, which is surprisingly thorough and unhelpful. I say surprisingly because I find the FAQ section of most websites, online casinos or not, rather useless.
Smartphone or tablet
A company like Unibet, of course, can’t stay behind when it comes to the most up-to-date technology to give you a flawless experience of playing in the casino. So yes, Unibet’s app and site both work great, with the latest technology it offers a nice interface and good overview. Not all online casinos are able to offer their slots also on the mobile phone, but that’s a different story when it comes to Unibet. Being one of the online casino pioneers they launched their mobile site to play all games in2004. You could expect no less from Unibet than that they offer their customers the best technology.
Security and regulation
You can trust you’re protected and fairly treated by Unibet. They have had a gambling license granted by both the UK Gambling Commission and Gibraltar Gambling Commissioner. Above all, they’ve had no scams, no issues whatsoever. Unibet is also trusted by for example eCogra and Essa. Those are entities that perform checks in the areas of safety, fairness, protect your data and also making sure you don’t lose yourself in the game.